Network

What is 5G?

5G is the evolution of mobile technology that has transformed our network, allowing you to do more of what you love.

We are not going to stop!

SEPTEMBER 2017

The reconstruction of our network begins, after Hurricane Maria.

SEPTEMBER 2018

We've just launched our 600 MHz LTE extended range, doubling coverage and with 4 times better reception than before for structures and buildings.

DECEMBER 2019

5G IS HERE! 3,200 miles of coverage, and our first two 5G-compatible devices are now available too!

APRIL 2020

T-Mobile and Sprint have joined forces to provide you with the biggest and fastest 5G network in Puerto Rico and the United States.

AUGUST 2020

We've made our 5G network go further and provide better coverage within structures and buildings than before, and it's all down to our use of the 600 MHz LTE spectrum.

JUL-DEC 2020

We've also added operations on the 3.5 GHz range for increased capacity and speed.

SEPTEMBER 2020

Our partnership with Engine-4, the first 5G NB-IoT lab, has just kicked off.

OCTOBER 2020

Launches the first 5G compatible iPhone. Our network was rebuilt for this moment!

NOVEMBER 2020

We've integrated Sprint's spectrum range, expanded our own coverage, and increased the 5G signal - all for better call capacity, bandwidth, and ultimately a better customer experience.

DECEMBER 2020

As part of our commitment to education we've started up the 10Million Project student aid program using our 5G network technology.

DECEMBER 2020

And we've just added the Inseego 5G MiFi hotspot - the first 5G-equipped hotspot - to our portfolio, which already boasts 26 compatible devices. 5G means 60% faster download speeds!

May 2022

Our 5G network is the number one ranked network in America according to Opensignal study results, which looked at users' experiences with various mobile networks. This is proof of our unwavering commitment to provide our customers with the best 5G experience and widest and fastest 5G coverage in the United States and Puerto Rico.

5G/600MHz: Req. compatible equipment; coverage not available in certain areas. Some uses/services may require certain plans or features. For Project 10Million details, visit: https://www.t-mobile.com/business/education/project-10-million. iPhone is a registered trademark of Apple, Inc. See details, terms and conditions (including arbitration clause) at www.T-Mobile.com. T-Mobile® and the color magenta are federally registered trademarks of Deutsche Telekom AG. ©2020 T-Mobile Puerto Rico, LLC.

What is the difference between 5G and 4G LTE?

With 5G you will be able to transfer, upload and download large amounts of data more efficiently than with 4G LTE.

What does this mean?

Increased network reliability

Capacity for more connected devices

Faster speeds and downloads

What is 5G ultra capacity and how will it benefit me?
Ultra Capacity 5G includes our mid-band signal and/or 5G mmWave. This causes a '5G UC' icon to be displayed on your phone, which means you'll have even faster 5G speeds available with 'ultra capacity 5G'. In fact, ultra capacity 5G can deliver speeds as fast as Wi-Fi and even faster, right on your phone. Not only can it give you a perfect balance of coverage that reaches farther and super-fast speeds, we are the only provider to offer this option!
Why is T-Mobile's 5G different?
We built our 5G network to deliver coverage and speed. T-Mobile is the largest and fastest 5G network in the country, with the most accolades compared to other carriers. Independent experts agree: we are the leader in 5G coverage and speed. We created a 5G network using dedicated 5G frequencies and other providers cannot compete with our nationwide coverage. In addition, with our ultra-capacity 5G, we deliver better performance, with faster 5G speeds in more locations across the country.

What does 5G mean to me?

The fifth generation of mobile network technology known as 5G, it has the potential to benefit users in all areas. From entertainment, video games, to education and public safety. 5G technology offers faster download speeds, real-time responses and optimized connectivity to provide consumers and companies the potential to test new and innovative technologies.

HIGH BAND

Short waves cover a small area and are capable of transmitting data super fast, but cannot penetrate buildings.

MEDIUM BAND

Medium-length waves provide a balance between speed and range, covering a large area with fast speeds.

LOW BAND

Long waves have a huge range and are not affected by obstacles, so can bring 5G to more places.

How does 5G work?

5G networks can be built in different ways, from various bands of the wavelength spectrum: low band, mid band and high band.

High-band millimeter-wave frequencies have more bandwidth available to transfer more data in dense urban areas, but also need cell towers to be close, and have limited building penetration. The mid band balances speed and range, offering wider coverage than the high band and is less affected by buildings. However, much of its bandwidth is already in use, so the 5G signal cannot grow much further. The low band, like our powerful 600MHz spectrum, travels further than other bands (hundreds of square miles) and can pass through more obstacles, providing a better and more reliable signal both indoors and outdoors.

5G: Requires compatible equipment; coverage not available in some areas. Some uses may require a particular plan or feature. See t-mobilepr.com.

Do you have questions?

See More Questions